Terms and Conditions

Total Costs

As most of our products are sold by weight we have to allow a certain amount of variation in the processing and pricing of an order. There will be a maximum of 10% variation in the pricing upwards, and an unlimited variation downwards. If your order actually came to more than 10% – then you would get that extra for free. If its more than 10% understated , you only pay for what you get.

 

Refund and return policy

A full refund will be given if our product does not reach you the same way it left the shop. Notify our shop by e-mail, or phone within 48 hours of you receiving the goods – keeping the product frozen – and we will have our courier collect it. Compensation will be either replacing the product you are┬ánot satisfied with, or a monetary refund for the said amount.